Frequently asked questions
Where are your products manufactured?
Our products are handcrafted in India by skilled artisans across the country. We carefully select our manufacturing and sourcing partners to ensure our products are highest quality and a fair value.
Are they shawls or scarfs?
Stoles sit in between shawls and scarfs in terms of size, and that's what makes them so versatile. They can be wrapped around the neck as a scarf for warmth, as well as elegantly draped over shoulders or arms for formal events.
Are they washable or to be dry cleaned only?
They can be spot cleaned or gently hand washed using washing soap for delicates. We recommend dry cleaning intermittently to maintain shape and texture.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. You can also choose to pick-up from our HQ in London. For details, please refer to our Shipping policy.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times may vary depending on your location.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Sale items cannot be returned or exchanged. For details, please refer to our Refunds Policy or email us on contact@stolesandmore.com