Shipping & Delivery Policy

At Stoles & More, every piece is carefully packed with love and attention to detail before it begins its journey to you. We aim to make your shopping experience as smooth and transparent as possible, from placing your order to receiving your beautiful accessory.

Order Processing Time

All orders are carefully checked, packed, and prepared before being handed over to our delivery partners.

Orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding UK bank holidays) after your order is placed.

Please note: processing time is separate from delivery time. If you select an express delivery option, this applies to the courier delivery timeframe after your order has been dispatched.

UK Delivery

We currently offer delivery across the United Kingdom.

Delivery Option	Estimated Delivery Time	Cost
Standard Delivery	2–4 business days after dispatch	£4.99
Free Standard Delivery	2–4 business days after dispatch	FREE on orders over £65
Express Delivery	1–2 business days after dispatch	Available at checkout

Delivery times are estimates provided by our courier partners and may vary slightly during busy periods, sale events, or UK bank holidays.

International Shipping

We currently ship orders to UK Mainland only.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email from us containing your tracking details (where available).

You can use the tracking number provided to follow your parcel’s journey until it reaches you.

Lost, Delayed, or Damaged Parcels

We understand how exciting it is to receive your new piece, and we want it to arrive safely.

If your order has not arrived within the expected delivery timeframe, please allow an additional few working days as courier delays can occasionally happen.

If your parcel appears to be lost, damaged, or has not arrived, please contact us within 7 days of the expected delivery date and we will look into this with our delivery partner.

For any shipping queries, please contact us at:

contact@stolesandmore.com

We will always do our best to support you and ensure your Stoles & More experience is as beautiful as the pieces you receive.